WhatsApp assistant for guesthouses and hotels
Your guest gets an answer in 5 seconds.
You get your evening back.
A WhatsApp assistant answers the repetitive questions in your guest's own language— at 11:40pm too.What it doesn't know goes to reception.
We set it up for your property. Nothing to install, nothing to learn.
Answers in English, German, Polish, and every other language a guest writes in
You know these by heart
- What time is breakfast?
- What's the wifi password?
- Is there parking?
- Can we bring our dog?
- Wie haben wir das Zimmer?
- O której jest śniadanie?
The same questions, a dozen times a day, usually in the evening and often in a language you don't speak. The answers are all in your house information — nobody reads it.
Message it like a guest
This is a working assistant for a real uploaded guesthouse, not a recording. Write in any language and it replies in that one. Ask about something the house rules don't cover to see it hand over to reception.
Paste your own property information
Replace this with your house rules or guest information, then ask something on the phone beside it. Nothing is stored — the text disappears when you close the page.
Today
An automated assistant replies here. Ask for a person at any time.
Ask it something, as a guest…
An answer in 5 seconds,
not in four hours
Your guest doesn't wait. That single number decides whether they book with you or with the place next door.
Without an assistant
- Evening response time
- ~4 hours
- Available
- 7:00–21:00
- Languages
- 1–2
- Questions at night
- wait until morning
With aiAdaptiv
- Evening response time
- 5 seconds
- Available
- 24 hours
- Languages
- every one
- Questions at night
- answered
We won't quote you percentages we haven't measured. What we promise is that no guest is left without an answer — and that is what ends up in your Google and Booking reviews.
Fast replies are not a soft argument
+0.12★
Higher rating
The average rating gain for properties that start responding to guest reviews.
12%
More reviews
How many more reviews those same properties receive — and unhappy guests write fewer short, throwaway complaints once they see someone is reading.
24 h
Google's cut-off
Miss two messages in a day and Google can switch off chat on your Business Profile — along with the traffic that came through it.
100%
Reply Score
Booking.com's Reply Score is the share of guest messages you answered within 24 hours. A higher score means better visibility in search — and the assistant always answers.
48%
Guests from abroad
The share of EU overnight stays booked by foreign visitors. Your house rules are in one language — the questions arrive in all of them.
Sources: Proserpio & Zervas, Marketing Science (2017) · Google Business Profile documentation. The study covers responses to reviews; aiAdaptiv holds the same signal across every guest message · Booking.com Partner Hub (Reply Score) · Eurostat, EU overnight stays, H1 2025.
What it looks like for you
You send what you already have
The house rules PDF, the pre-arrival email, a photo of the sheet on the door. In whatever state it is in — sorting it out is our job, not yours.
You read what it answers
We come back with a working assistant for your property. You ask it the things your guests ask, and tell us what it got wrong. Fifteen minutes.
You stop answering at midnight
Guests message the property number and hear back in seconds. You hear from it only when someone genuinely needs you.
It doesn't guess
It never invents prices or availability
It answers only from your own material. Bookings, refunds and free rooms always go to a person — the bot promises nothing on your behalf.
You take over with one reply
When it hands over, you get a WhatsApp message. Reply to it normally and the guest hears back from the property number. The assistant goes quiet so it never talks over you.
Guests know what they are talking to
It introduces itself as automated in the first message and never pretends to be a person — the EU AI Act requires it, and it is simply honest.
Guest data stays yours
Numbers and conversations are kept for a set period, then deleted. A data processing agreement to sign, servers in the EU.
You do nothing
This is not software you have to set up. Send us your property and we build the assistant for it — you look at the answers and tell us what is wrong.
We read your material
The house rules, the pre-arrival email, the sheet on the back of the door. You send it in whatever state it is in — we turn it into what the assistant answers from.
We fill the gaps
Every property has answers that were never written down. We ask you the twenty questions guests actually send, and the ones you keep answering by hand stop coming back.
We connect the number
The WhatsApp number, the verification at Meta, the handover to reception. That is the part nobody wants to do, and it is the part you never touch.
We stay on it
When a guest asks something new, we see it and add it. The assistant gets better without you filing a support ticket about it.
- Answers in every language a guest writes in
- Handover to reception when it does not know
- Your own WhatsApp number for the property
- Every conversation readable, nothing hidden
We are taking on ten properties
Ten, because each one is set up by hand and there is only so much hand. In exchange for honest feedback and permission to name you, the first ten get the founding price — locked for as long as you stay.
Questions
- Do I have to change my number?
- You get a separate WhatsApp number for the property. Put it in your booking confirmation and on your site. Your private number stays private — which is usually a relief rather than a problem.
- What if it answers wrongly?
- It answers only from your material, and anything not covered goes to you instead. Every conversation is visible in your dashboard, so you can check what it said.
- How much work is this for me?
- One conversation and about fifteen minutes of reading. You send whatever you already give guests, we build the assistant from it, and you check the answers. Connecting the WhatsApp number is verification at Meta — we do that part, not you.
- What does it cost?
- A monthly price per property, and a one-off for the setup we do. We quote it once we have seen your property, because a twelve-room guesthouse and a hotel with a front desk are not the same job. No commission on your bookings, ever.
- What about languages I don't speak?
- It answers in the guest's language even when your house rules exist only in Polish. German, Czech, English, Ukrainian — no translating on your side.
Get your evenings back
Send us your property. We build the assistant, you read what it says and tell us where it is wrong.